Bug reports

There is a Bug in Unranked Team Duels that occurs once you go to play a second game with a teammate, the game will begin however you remain in the lobby and need to refresh to join the game. causing many players to lose games where they didn't have a chance to guess

About once every 10~30 investigations, I run into a replay where the screen is blank. I can't skip the replay, so I have to pick some rating to get to the next reported incident.

Since the new ranked UI was added I experienced this bug a lot of times and I don't know why noone reported this before. Basically map zoom gets really weird and fast on random rounds. https://youtu.be/j1i_hxaBhqQ In this video it happened on the second round.

Ranked Duells are absolutely unplayable since the new UI was introduced. It literally has quartered the FPS. Everything is normal FPS, but as soon as an Enemy Player is found, you can see the FPS dropping into Oblivion. The Map-Footage is like 15 FPS at best and the map won't load properly so you don't know where you even place your pin. And you can change whatever settings you want; it doesn't matter. Changing to different browser? Nope. Changing Map type? Same thing. Clear Cache? Nah. And the specs of the pc don't matter. I doubt that an high-end gaming pc will struggle with google maps but at the same time play every game smoothly in 4K. I beg you on behalf of many, please atleast allow an option to switch to previous UI. It is very disgusting going into ranked queue just so your not affected enemy can destroy you, because you play with massive disadvantages. Almost impossible playing with these conditions.

I’m experiencing major issues when playing GeoGuessr via the browser version (Chrome, Edge, Firefox, Brave, Opera): Street View loads extremely slowly Many tiles appear black or take several seconds to render Movement is sluggish or freezes randomly What I’ve already tried: Tested multiple browsers (Chrome, Edge, Firefox, Opera, Brave) Enabled/disabled hardware acceleration Reinstalled browsers, created fresh user profiles Internet connection: is stable with 1000 Mbps Device: Razer Blade 18 with RTX 4090, 32 GB RAM, Windows 11 The new Steam app runs GeoGuessr perfectly. Is there a known fix or an update planned to address this? In the attached screenshot you can see, how the screen appears when i am moving. I have the problem in every game, no matter if it is Singleplayer or Multiplayer

Dear support team, I have an issue on ranked duel game. The screen was totally black either for me and my friend. Here the URL of the match: https://www.geoguessr.com/team-duels/09cc6190-7bce-4162-ba41-3872f5d45eca Attacched an evidence. It is the third time I have troubles on different days. I have flushed cache memory on browser and closed the most of running services on my PC. I ask you how to solve this issue to not open another ticket. Thanks

There are an animation after ending a duel on thee sscreenshot. There is no point in this animation if you have already played 20 duels and received daily points. It's also unclear if there is a need to show this animation if you haven't earned any points I'm a little annoyed by the fact that it counts down from zero even if I haven't gained any points. As if showing it after every duel is redundant. I used a translator to write this report. I apologize if I omitted any mistakes or rudeness.

During the game I was teleported to the exact same location after trying to move. It was always st petersburg while the actual location for the round was somewhere else. Unfortunately you can't see it in the replay

The in-game map shows misaligned borders. Specifically, I clicked on the Kyrgyzstan side (which was correct), but the visual overlay and the country detection seemed to treat part of Kyrgyzstan as Kazakhstan.

Dear Geoguessr , I cannot start my duels adventure because my play button is hidden by the points and rating system. Hope you will figure it out.