Bug reports

Ranked Duells are absolutely unplayable since the new UI was introduced. It literally has quartered the FPS. Everything is normal FPS, but as soon as an Enemy Player is found, you can see the FPS dropping into Oblivion. The Map-Footage is like 15 FPS at best and the map won't load properly so you don't know where you even place your pin. And you can change whatever settings you want; it doesn't matter. Changing to different browser? Nope. Changing Map type? Same thing. Clear Cache? Nah. And the specs of the pc don't matter. I doubt that an high-end gaming pc will struggle with google maps but at the same time play every game smoothly in 4K. I beg you on behalf of many, please atleast allow an option to switch to previous UI. It is very disgusting going into ranked queue just so your not affected enemy can destroy you, because you play with massive disadvantages. Almost impossible playing with these conditions.

taking so long to load the map and zoom and just way too glitchy not enjoyable at all at the moment :(

Dear support team, I have an issue on ranked duel game. The screen was totally black either for me and my friend. Here the URL of the match: https://www.geoguessr.com/team-duels/09cc6190-7bce-4162-ba41-3872f5d45eca Attacched an evidence. It is the third time I have troubles on different days. I have flushed cache memory on browser and closed the most of running services on my PC. I ask you how to solve this issue to not open another ticket. Thanks

When the tournament start, the option for enter in the tournament disappered and i can't join

Impossible to play round 6, I was still seeing the result of round 5 until the end of the game... which I lost of course, as it was not possible to pin anywhere.... Game: https://www.geoguessr.com/duels/e1f5ad67-1f2d-457c-ae81-8c029a3ce622/replay https://www.geoguessr.com/duels/e1f5ad67-1f2d-457c-ae81-8c029a3ce622/replay

I played No Move and in round 5 my screen turned black and my map wasnt loading at all. I had to press random guesses while my opponnent was obviously able to see what lock we had. I tried restarting and reloading even tried other broswer, but nothing resolved the issue.

The game consistently crashes during Solo Duels on Safari, displaying “Safari found a problem with the site” and returning to the Duels menu and have to press “Rejoin game” which is making me loose a lot of games, this is extremely frustrating and ruining my gameplay.

i dont get any points when i play geoguessr rank.

Played a Duel, first picture was completely black, the rest of the duel it hardly logged my clicks on the screen. Final round, i click, pressed guess and did not register, and the game said I did not guess, other played seemed like he had similar issue.

With the new UI, I have experienced some animation bugs after each round in ranked duels. Sometimes, when both guesses are in and the results are shown on the map, the points behave strangely. If i get the closest guess and win the round, the point/damage calculation will be correct but it will animate and go towards and deduct from my points. It seems to be correct in the back-end and the right points/damage are distributed but it makes it hard to keep track of the standings while playing if the displayed values are sometimes wrong. While there are also general performance issues/lag, I believe these were mentioned in another post. Specs: Chrome v. 134 (Hardware accel. enabled) Win11 23H2 Ryzen 5 2600x Radeon Vega 56 32GB RAM