Bug reports

The location was not shown. It wasn't even a black screen. I could only see the background of the website. The map was visible and my opponent obviously won that round.

Hi, during our last counted team duel game me and my teammate got black screen for the entire round. Refreshing didnt help either. Due to this we have lost our last pointed game which was crucial for promotion.

All black screen for the last round, making me loss the match. Tried to reload, and also closing the browser, but when rejoining, the image was still black. Not the first time it is happening... I think I lost like 3 or 4 games due to this problem...

Hi, this afternoon I was waiting in the queue for a duel for several minutes. When no opponent was matched I decided to leave the queue because it was taking to long. Then I realised I had lost 18 rating points. I tried to start up another duel, but the same bug happened, now losing 16 rating points. In my history I see 2 matches were played, but I never saw my opponent and never came further then the queing screne. Can you please restore this 2 unplayed duels and refund my lost rating points. PS. I commented on an similar post earlier today, but that was closed some hours ago i noticed. So I decided to send this one, because my problem is not yet solved. Thank you in advance!

help me

I was launching a game but the time to find game was very high so I reloaded the page and then was able to join a game that already started. But the problem was that the person in front of me probably had the same bug as me because they were not playing which allowed me to get 2 victories that felt unearned.

I just played the first game of the week to place me in a league (win), but it says 2 games played - 1 win 1 loss. I also lost some rating for this game that never happened. Obviously, there's also just the one game in my activities. What happened here?

Playing Battle Royale Countries on Macbook MacOS, Chrome Version 141.0.7390.123 (Official Build) (arm64) Advance through until it's 1v1 in round 7 I recognize the country Quickly click on (in this case) Bulgaria Click on the "Guess" button to lodge my guess (approx. ~1:19 on countdown) "Guess" button becomes muted indicating click event was registered The clock runs down past the 1:15 early lock-in threshold and continues until 1:11 or 1:10 without notification of results I receive a failure/game-over screen notifying me the correct answer was (as I had correctly guessed) Bulgaria https://www.geoguessr.com/battle-royale/7a0dd610-923c-4aba-bc09-b548c61f56c8/summary Obviously there was some sort of hiccup / glitch after I guessed before the lock-in threshold. However, a 9-second network glitch would be pretty unusual on my end, as I have a gigabit fiber connection. This is not the first time I've experienced apparent glitches specifically in Battle Royale. It seems like it could be related to previously noted misbehaviors: https://www.geoguessr.com/support/bug-reports/p/broken-timer-battle-royal-countries-round-ends-before-winning-conditions-met https://www.geoguessr.com/support/bug-reports/p/battle-royale-countries-huge-bug I assume the timestamp of the click/submit event is recorded locally, and sent as part of the payload to the server. So if I click "Guess" at 1:19 and the network abruptly hiccups but eventually the payload arrives, you should be able to sort out how to score that correctly? I get that battle royale is maybe the redheaded stepchild, but the game mode definitely feels more fragile than duels. Is it that there's just so much data/timing juggling on the backend?

The last two duels I played crashed, on the first one my opponent guessed, i put my pin down and tried to guess but nothing happened. The timer ran down to 0 and then I could continue navigating but not make a guess. I started a new duel and this time I tried to guess first, but the guess button wouldn't do anything.

After having made a guess, the submission compass button got stuck on the loading animation. Normally, even if you don't submit, your last chosen location is used, but for some reason whilst I was trying to refresh and rejoin, the game ignored my pin and I got 0 points, even though I was closer. My location shows up on the map in the history view, so it must mean that the game servers knew I had this location pinned.