black screen in duels
closed
JennyC
today when I'm playing duels.it hat sometimes black screen so I can not see anything.then I can not normally playing. that make me lose for several times.
L
Lennin
marked this post as
closed
L
Lennin
Hi, thank you for your feedback! Please note that this is a common issue that can occur due to latency and network connection issues.
We recommend following our trouble shooting guide here: https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues
You can also send us the game replay links through the customer support form here for further assistance: https://www.geoguessr.com/support/help-center
elodin
I've seen this as well.. Adding to the obvious problem of not seeing anything: If there is googlable info on screen when it is black and I reload/rejoin and then happen to know where that info leads to it looks 100% like I'm cheating in the replay 😭