Hi, Thank you for reporting and we sincerely apologize for the inconvenience! This issue has been reported and our team is looking into this to see if this is related to a bug or if this is a local network issue.

In the mean time, we recommend following the trouble shooting steps here: https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues

If you lost elo points in any game due to this error, please send us the game replay link to our customer support and they'll help further:

/Di