The maps don't load.
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Lennin
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Does it work if you try some troubleshooting - https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues ?
For further issues experience, kindly let us know and if this is a repetitive behavior.
You can contact support at: https://www.geoguessr.com/support/help-center and provide more information
We apologize for the long wait due to high volume of inquiries we're receiving at the moment.