Pin didn't count points
complete
leoweiss
I was playing a multiplayer duel, and in the round 6, I pinned closer than my opponent and my points didn't count, like as if I hadn't pinned.
So, i lost 8052 points and lost the match.
I hope my rating points are returned and the game is canceled
L
Lennin
marked this post as
complete
We’re sorry to hear that you experienced this!
We have refunded the ELO points.
We believe this issue is due to clock drift. This means that your devices time is out of sync with the internet time for your region, which can cause this issue to occur.
You can check the troubleshooting tips below to solve this issue:
https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Troubleshooting-for-common-issues
If you’re still experiencing, let us know after you have done the following troubleshooting indicated on the link above by contacting support and provide a screen recording.
leoweiss
sorry for my english, i'm brazilian.