My opponent guessed but the timer did not appear on my screen.
complete
Shakazaramesh
https://www.geoguessr.com/duels/ce6f1dfd-ef8d-466d-abb0-d1baa17a83ae/summary, watch the replay for the last round. No countdown timer ever appeared for me so I had no idea that my opponent had made his guess, and I was still looking at the location. Then, out of nowhere, the round abruptly ended and the results screen showed that I had not made a guess, causing me to lose the game. I'd appreciate a refund for the elo I lost. Thank you.
M
Marcus
marked this post as
complete
Sorry for the delayed response on this. There is a lot to get through and unfortunately it takes time. Its hard to say exactly what is causing this issue, and so I recommend following this article to see if any of these steps help: https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues
I have been able to refund you for the lost games from October, but unfortunately the Septembers games are no longer viewable so I cannot verify the issue there.
Of course if it continues to happen please open a new post.
Shakazaramesh
Marcus Thank you for the response. This bug doesn't seem to be particularly common, I've only encountered 2 or 3 other people who have had this issue, so I understand that it isn't a high priority for you. I appreciate that you've taken the time here. Sorry if any of my previous messages in this thread sounded impatient, usually I wrote them just after losing a game due to this bug and I was in a frustrated mood.
Shakazaramesh
I've stopped bothering to post more examples here, but it's still happening. This happened just now: https://www.geoguessr.com/duels/68f3c1697daed786e5aeb840/replay. Can I please get a response here?
Shakazaramesh
And again, round 4: https://www.geoguessr.com/duels/a620fb25-8799-4eed-b04f-e9bdc3b7690d/replay?round=4. The replay shows me taking a 5 second pause, which didn't actually happen in reality, and then the timer appears with only 3 seconds remaining.
I would really appreciate a response here, please explain why this is happening to me all the time. I know for sure that my internet connection is completely stable. It has been almost a month since I first reported this bug and it has been totally ignored so far.
Shakazaramesh
Happened again here: https://www.geoguessr.com/duels/2ea32190-e92c-4976-8442-d60677aeb41a/replay. I'm asking again, can I please get a response on this?
Shakazaramesh
Happened again, no timer at all. Round 2: https://www.geoguessr.com/duels/8961621c-64f2-4075-b804-8b702bd1a752/replay.
Shakazaramesh
https://www.geoguessr.com/duels/b04b71e3-e4cc-495a-8555-614142232c24/replay On this one the timer did appear, but it started at 5 seconds remaining and I didn't have time to guess.
Shakazaramesh
https://www.geoguessr.com/duels/a0d73d17-bf84-45f9-9577-631115c52edc/replay. Same thing here, round 4, only this time it only gave me 2 seconds to guess.
Shakazaramesh
https://www.geoguessr.com/duels/e586868b-07cb-42e8-89c8-d8c4d9d0863c/replay?round=3 Again, round 3. The timer popped up with 3 seconds remaining, giving me not enough time to guess.
Shakazaramesh
And again in this game, round 8: https://www.geoguessr.com/duels/c716fd03-c9de-4a70-89fa-eb729e97ecab/replay. Timer gave me 2 minutes.
Shakazaramesh
And again, last round: https://www.geoguessr.com/duels/f8fc5cf8-ce65-45f7-b951-70d7b77a57b0/replay. Can I please get a response here?
Shakazaramesh
Happened again: https://www.geoguessr.com/duels/6e295cd2-2036-4e0e-92fe-21b5ee8f979e/summary. This is totally ruining the game for me and I'd appreciate a response here. The replay also shows me taking a long pause in the middle of the round, and that definitely didn't actually happen.
Shakazaramesh
And again, round 1: https://www.geoguessr.com/duels/ea3904e9-9663-4628-90e8-a97123e2f986/replay. This is making the game almost unplayable for me.
Shakazaramesh
And again, round 5: https://www.geoguessr.com/duels/f706b3a0-47d6-4fcf-aadd-abd0d8c89c52/replay.
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