Sorry to hear your experiencing issues with GeoGuessr - Before anything else please make sure you have looked at our trouble shooting to see if this helps solve the problem you have encountered.

If this does not resolve your issue, so that we can help you as best as possible we need the following information from you.

Is the issue repeatable? Yes/No?

If yes, please list out the steps taken to recreate the issue or explain where the issue can be located on GeoGuessr.

If it has only happened once please explain as best you can what actions you were taking on GeoGuessr when the problem occurred.

Please also provide us with the following technical specifications:

* Device Type (e.g., Desktop, Laptop, Tablet, Mobile):

* Operating System & Versions (e.g., Windows, macOS, Linux, iOS, Android):

* Browser Type & Version (e.g., Chrome 120, Firefox 115, Edge 105):

* Screen Resolution:

* Graphics Card (if known):

* Any browser extensions/scripts/plugins that are enabled:

Please also upload any screenshots or screen recordings that can help illustrate the issue.