bought clothes dissapeared
under review
Jelger055
Hello GeoGuessr Support Team,
I am writing to report an issue where clothing items I previously purchased for my avatar have disappeared from my inventory and are now showing as locked again in the store.
GeoGuessr Username: Jelger055
The issue is as follows:
I had previously bought several clothing items (tops, hats, etc.) using in-game currency.
When I go to the "Edit Avatar" customization page, these items are missing from my wardrobe/inventory.
When I check the GeoGuessr Store, these same items appear with a "lock" icon, indicating I do not own them.
Could you please investigate my account's purchase history and restore the missing avatar items?
Thank you for your assistance.
Best regards,
Jelger
M
Marcus
marked this post as
under review
Hey Jelger055 Thanks for reporting - For safety reasons, I removed your email from the post. These are public so that means others could take it and use it to contact you, which I am sure you would rather not happen.
Let me look into your issue however and get back to you.
Do recall which items you purchased specifically?
Jelger055
Marcus Hi Marcus, thank you for removing the e-mail address. I indeed didn't realize the post would be public. I believe I bought the following clothes: the orange dress, large black round glasses, grey hat (worn backwards).
Thank you!