Black Screen on Ranked Duel
in progress
Vincenzo Leonetti
Dear support team,
I have an issue on ranked duel game. The screen was totally black either for me and my friend.
Here the URL of the match: https://www.geoguessr.com/team-duels/09cc6190-7bce-4162-ba41-3872f5d45eca
Attacched an evidence.
It is the third time I have troubles on different days. I have flushed cache memory on browser and closed the most of running services on my PC. I ask you how to solve this issue to not open another ticket.
Thanks
Robert Deutsch
Just had the same issue again in a ranked team duels. 4/5 rounds with broken black screen and broken locations like in the attachment
If there is the possibility please delete the game since the enemy team was not able to guess: https://www.geoguessr.com/de/team-duels/12736757-eb66-458b-8189-97ba9e334d06/summary
grantlee1108
I just had the same issue. https://www.geoguessr.com/duels/0d744786-2187-4754-a664-14c5a01b7fa8/replay?round=7 The street view eventually showed up on the other person's side but not mine.
LFSMx
I just ran into this issue on a ranked duel. Refreshed twice before time ran out and still would not show the image. Opponent didn't have the issue and was able to make an informed guess. Refunding lost rating would be ideal since it was an unfair competition due to issues with the system. Really sucks having to deal with this when many of us are trying to reach a safe spot before the end-of-week deadline in the standings due to the way the ranked system is currently built.
LFSMx
Having to deal with this
again
and it hasn't even been 24 hours. Please void this game in addition to the prior one I mentioned since we should not be penalized for the system failing to operate correctly.Is there an ETA on when this issue will be fixed? It's a shame that this has been an issue for over a month, yet there's no mention of it in today's patch notes notification, which is supposedly an outline of "everything that we've been working on in the last couple weeks". Even a PSA in the meantime to notify people of how it's broken would be great, rather than having no mention of it and leaving it all up to whether or not the user happens to know to contact support.
Vaibh
Also had the same issue, this is the game in question - https://www.geoguessr.com/duels/80dcd9ed-27ec-44fe-85e1-88fe90ed825b/summary
L
Lennin
in progress
L
Lennin
Hi, are you guys still having this issue?
GuesserGirl
Hi Lennin, I still had it up to yesterday night, but not that often than the days before. But what I have more often right now is a really small google maps card. E.g. game in Munich I was just able to "drive" 1 m right, one left, one in front, never reached the street to see anything more than one white house & some bikes. I refreshed the game, joined new, problem was still there. As the other player guessed the correct location seems he was able to move more (I just had some bikes, plants and a white house in this round). In another round in Asia I had the same issue, I was just able to drive a circle between houses, not to the next bigger streets, same with a map in Eastern Europe. At the moment its a problem in more or less every game (black screen, slow loading or missing driving in the cards), so not in every round is a problem, but more or less any problem in one round in any game within the last days.
GuesserGirl
Just as an adding to my post yesterday. It seems to be an actual problem today, this time stuck in duel / St James tube station. As the other guy in my duel did the same thing I did (going to London), seems he had the same problem, beeing stuck in a tube station. It was Australia and I think we both are on the level to see the difference between Australia and UK (if we are not stuck down in a tube). I`m wondered that I really have no problems at all in my daily challenge or in battle of countries, never had these problems within these games, just in duels.
RainyDelta754
BlueJaysFan27
Same issue here with my last game. I won't play until it gets fixed.
L
Lennin
Merged in a post:
Completely Black Screen on No Move Game
Eikeramba
In one of the high multiplyer rounds i was facing just a complete black screen. Internet was working fine. I tried to use the mouse but nothing helped. Very dissappointing. :(
Eikeramba
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