Avatars aren't loading | Voters

Avatars aren't loading

complete

Cyril zarak

Starting from today I'm experiencing issues loading avatar on the main page, but also in multiplayer duel with a black screen (even after refreshing the page) and the avatars not loading (mine and opponent on the top bar, and opponent's after a guess when spectating isn't loading either)

November 28, 2025

Lennin

marked this post as

complete

Hi, thank you for reporting this and we appreciate your feedback which we have sent to our team! 
Since this is one of the common issues due to latency, If this recurrs we would recommend trying some troubleshooting as per - https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues 
In case of further issues, please send us the game replay links of any lost games here: https://www.geoguessr.com/support/help-center
/ Di

Cyril zarak

Nevermind, after restarting Firefox for an update, it went back alive. May be interesting to detect such issues and prevent players from starting a game in this scenario ?