Account completely lagged
under review
Louissteenhaut9
My account is completely lagged, it started when I took the sub "geoguessr unlimited monthly". First of all, I always have to click on the update button otherwise my screen stays lagged on the previous page (for the location reveal and to go to the next round). This is VERY VERY annoying because it also means that I always arrive a bit late for the next round and I always miss at least 5 seconds witch is very annoying for 1v1 or batlle royale. Finally, I see every writting in tiny, and it is not a zoom problem because even the names of the countries and cities are tiny and I can't make it bigger so I end up just not being able to read it.
I see it coming, you will maybe tell me that it is a connection problem or a problem with my computer but it is not. Every other website and application is working correctly.
I am then waiting of a little gesture from geoguessr like a refund of this one month sub or once this problem is fixed, a second free month because it is not even fun to play in these conditions.
Many thanks.
L
Lennin
under review
Does it work if you try some troubleshooting - https://geoguessr.zendesk.com/hc/en-us/articles/360018253177-Common-fixes-for-game-issues ?
For further issues experience, kindly let us know and if this is a repetitive behavior. We apologize for the long wait due to high volume of inquiries we're receiving at the moment.
You can also contact support at: https://www.geoguessr.com/support/help-center and provide more information